Luggage Service

  1. The baggage owner agrees to comply with laws & regulations of Singapore and oblige to evident identification documents of ownership.
  2. The baggage owner acknowledges that there are no cash, no valuables, no fragile items (including glass), no important personal nor business documents, no life threatening items and/nor otherwise illegal items in the baggage.
  3. The baggage owner agrees that the relevant authority or its representative reserves the right to screen or open the bag for the purpose of physical inspection.
  4. The baggage may be retained by authorities and the baggage owner is wholly responsible, if the bags screened are found to be suspicious.
  5. The baggage will be returned to the hotel or police if the baggage is not claimed by the time specified by the owner or the departure time.
  6. The baggage owner agrees that Porter Xpress is not responsible for any lost of the belongings in the baggage whilst in the possession of Porter Xpress.
  7. Porter-Xpress shall indemnify the baggage owner against the entire loss of baggage in transit and storage at airport facility, subject to a maximum of S$500.
  8. Porter Xpress shall not be liable for any loss or damage resulting from act of terrorism, any other form of natural disaster, war, civil unrest, acts of government and/or any other acts of god.
  9. Porter Xpress shall not be liable for any lost profits, any lost opportunity cost and/or any special, incidental or consequential damages as a result, whether directly or indirectly, of any loss or damage to the baggage or the baggage owner missing his/her flight.
  10. These terms and conditions shall be subject to and construed in accordance with the laws of the Republic of Singapore. All proceedings in relation to any matter in dispute arising out of or connection with these terms and conditions shall be commenced in the courts of the Republic of Singapore and the parties hereby submit to the exclusive jurisdiction of such courts.
  11. All prices are subject to change and prices & information are accurate as of time it is shown on website.

Mobile Broadband Internet Service

  1. Upon registering to use the broadband service offered by Porter Xpress Asia Pte Ltd (“Porter Xpress”), the customer agrees to comply with the law of Singapore government allow Porter Xpress to record or copy the passport or any identification documents.
  2.  The customer agrees to place a deposit for the loan and use of the “Device”. The Device is the wifi hot spot equipment for sharing access to internet access via mobiel telephony.
  3. The deposit will not be refunded if the customer fail to return the device on the indicated date of the return.
  4. Customer must not modify or allow anyone to modify the Device. Any lost or damage to the Device will be charged an amount equivalent to the deposit amount.
  5. Porter Xpress will not be responsible for any interruption, disruption to or deterioration in the quality, reliability or accuracy of the Broadband service or any technical issue that may arise from or in relation to any Broadband device or hardware that customer may have connected to the Device.
  6. Porter Xpress does not warrant that the Broadband services will be uninterrupted and/or error-free.
  7. All Devices provided to customers by Porter Xpress are covered under and subject to the terms of warranty from the relevant manufacturers. Porter Xpress is not responsible for any defects of the Device due to manufacturer’s or customer’s fault and if applicable, any hardware which customers may have connected to the Device.
  8. The Broadband service exclude voice calls, sms, roaming, international calls and other special services charges.
  9. The Broadband service speed might vary depending on coverage, location, devices used network traffic and the type of data being transmitted.
  10. Porter Xpress shall not be liable for any costs, loss or damage (whether direct or indirect), or for loss of revenue, loss of profits or any consequential loss whatsoever as a result of your using the Broadband service.
  11. Customers agree to be held responsible to use the service that may cause harm to individual, organization or any government agency. The customer agrees to be accountable for any illegal download or if the service is misused by others who is not registered with us.
  12. All prices are subject to change and prices & information are accurate as of time it is shown on website.